Personal Data Protection Policy

This policy applies to all data collected through:

• Our website
• Email or online forms
• Certification or training registrations
• Any other interaction between Users and Gitchia

Depending on the nature of your interaction with us, we may collect:

• Personal identifiers: Full name, contact information (email, phone, address), organization name.
• Professional information: Role, certification or training history, business affiliation.
• Technical data: IP address, browser type, access time, and website usage behavior via cookies or analytics tools.

We ensure that we only collect data that is necessary, relevant, and limited to the intended purpose.

Your personal data may be used for the following purposes:

• Processing certification or training applications
• Communicating important service updates, schedules, or compliance requirements
• Enhancing user experience on our website
• Maintaining records for legal, regulatory, or audit purposes
• Responding to inquiries or support requests

We process personal data on the following lawful bases:

• User consent, where required (e.g. newsletter subscription)
• Performance of a contract, such as certification or training agreements
• Compliance with legal obligations
• Legitimate business interests, provided they do not override individual privacy rights

Your personal data is securely stored and protected against unauthorized access, alteration, or disclosure. We retain your data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Gitchia uses industry-standard technical and organizational measures to safeguard personal data, including:

• Secure servers and firewalls
• Access controls and authentication
• Encryption and secure backup protocols

Our website may include links to third-party sites or services. We are not responsible for the privacy practices or content of those external sites. Users are encouraged to review the privacy policies of those providers separately.

This policy may be updated from time to time to reflect legal changes or service improvements. Users will be notified of significant changes, and the latest version will always be available on our website.